Realtime queue statistics
GET
/org/{tenant_code}/v2/queues/state
Platform support: MT and CC
Returns the number of waiting calls and the member breakdown for each queue currently tracked.
Repeat the queue_id query parameter to restrict the snapshot to a subset of queues.
Only queues that the current user is a member of can be filtered.
Request
Responses
- 200
- 400
- 401
- 403
- 500
Aggregated realtime statistics for the requested queues.
Input failed validation or referenced an unknown tenant or queue.
Missing or invalid X-User-Identity header.
Wallboards license not enabled for tenant, or agent ID not provided for non-service accounts.
Unhandled server-side error.