Get queue daily call statistics
GET
/org/{tenant}/v2/queues/calls/stats
Platform support: CC
Returns aggregated call statistics for the current day for specified queues. Includes counts for completed, answered, and abandoned calls, as well as average wait and talk times. Only voice conversations are included.
When the requesting user is an agent, results are scoped to queues the agent is a member of.
Request
Responses
- 200
- 400
- 401
- 403
- 500
OK
Bad Request
Unauthorized
Forbidden
Internal Server Error